The IT alignment to business support has two fundamental aspects:
Enterprise IT Architecture
The fundamental IT constructs such as IT infrastructure (Compute and Storage), connectivity and continuity architecture that are required to support the enterprise applications.
Construct of well-planned and engineered enterprise IT architecture is most crucial for sustained running of enterprise applications.
Research studies show that more than two thirds of the enterprise applications rollout does not result in the desired results due to unplanned IT architecture.
IT Service Management
Delivering consistent, predictable, and quality of services to business users who are critically dependent on the enterprise IT architecture and enterprise applications.
Well-defined operational processes are a must for delivering a consistent, quality of IT services. Most of the ROI on the IT initiatives are not fully realised due to the lack of IT service management processes.
Business Case
The extent of enterprise IT architecture will purely depend on the choice of enterprise applications and domain applications that supports the business processes.
Over engineered or under engineered enterprise IT architecture or imbalanced or misaligned components of the enterprise IT architecture will not yield the desired results.
Every organisation would have existing IT that needs to be leveraged and migrated to proposed IT architecture and managed for a long-term.
Our Approach
We understand that every client’s business processes needs a specific approach, and need to be addressed as an enterprise-wide through long-term business partnership. Hence, we have devised a specific methodology, ADDMANTM, which embraces every client needs through a structured approach.
Assess Phase
Assessment Services
IT Service Management Assessment
Data Center Assessment
Vulnerability and Security Assessment
Define Phase
Architecture and Design Services
Enterprise IT Architecture Assessment
Enterprise Application Architecture Assessment
IT Service Delivery Architecture
Deploy Phase
Build Services
IT Infrastructure Management
Connectivity Management
Continuity Management (Disaster Recovery & Business Continuity)
Enterprise IT Architecture Build Services
Manage Phase
IT Managed Services
Service Desk
Incident and Problem Management
Control Functions: Change, Release and Configuration Management